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Privacy Policy

When you visit a website owned by REDUCT NV or its affiliates (jointly, "REDUCT") or use certain REDUCT products or services, REDUCT may obtain information about you. This Privacy Policy explains how REDUCT gathers and uses any such information.

What information does REDUCT collect?
You are under no obligation to provide any personal information to REDUCT. REDUCT collects certain types of information whenever you interact with us directly, REDUCT does not obtain any types of information when your Web browser accesses a REDUCT website. However, we do receive and store any information you enter on a REDUCT website or give to REDUCT in any other way.

REDUCT may request and/or collect certain personal information from you; for example, your name, address, email address, telephone number, etc., as well as information related to customer satisfaction surveys, customer purchasing habits, warranty information and/or other purchasing information or other information volunteered by you. REDUCT may also collect other technical information such as your IP address, MAC address, internet service provider, computer operating platform

How does REDUCT use this information?
REDUCT may use this information for purposes such as:

  • personalizing your experience at our websites;
  • personalizing your experience with one of our products;
  • selectively sending you information that may be of interest to you;
  • contests and sweepstakes; and
  • contacting you about warranty, service and sales issues;

In addition to the above, REDUCT will provide your personal information to the extent required in, or in connection with, any legal proceeding. REDUCT also releases account and other personal information when we believe such release is appropriate in conjunction with REDUCT's Standard Terms of Sale and other agreements or to protect the rights, property or safety of REDUCT's websites, our users or others. This includes exchanging information with others for fraud protection and credit risk reduction.

We currently do not knowingly collect or use individual identifying information from children under the age of 13, and we will not do so in the future without first obtaining verifiable consent from a parent or legal guardian. Should a child whom we know to be under the age of 13 send individual identifying information to us, we will only use that information to respond directly to the child, seeking parental consent or to provide parental notice.

Does REDUCT share the information with third parties?
We do not sell your personal information to third parties. REDUCT may share personal information with regional distributors and similar business partners in order to improve your experience with REDUCT and for REDUCT's marketing purposes. REDUCT may share non-personal aggregate data about sales, customers, visitors to the site and related site information with third parties.

Does REDUCT own this information?
All opinions, ideas, suggestions, and other information submitted to, or learned of, at our web sites may be used by REDUCT, without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this.

What about REDUCT's links to other sites?
REDUCT's websites may contain links to other websites. REDUCT is not responsible for the content that may be on such linked websites or the way such websites obtain or use your personal information.

Do REDUCT products collect information?
REDUCT products do not automatically collect and/or transmit measurement, diagnostic and/or location data. All data collected by REDUCT products during a mapping activity are user-controlled and are inaccessible to third parties once cleared from the probe and/or laptop computer. In case you wish Reduct to assist in the analysis and/or assessment of certain measurement data, by sending the data you silently consent to sharing the data with REDUCT. REDUCT will keep the data for the time that it is necessary to handle the users’ request, after which the data will be permanently deleted. Under no circumstances will data be shared with third parties without explicit prior consent from the owner.

By using the REDUCT website or in the case of a REDUCT product that collects information as described above, your acceptance of the relevant license terms and/or use of the subject product, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree to these terms and conditions, please do not disclose any individual identifying information through a REDUCT website and do not accept the terms of the relevant license terms and/or use of the subject product.

Will this Privacy Policy change?
REDUCT may change this policy from time to time, and such changes will be posted here, so please review this policy periodically. Your continued use of REDUCT's website following the posting of any changes to this statement shall mean that you have accepted those changes.

If you have any questions or comments about our personal information practices , about this privacy statement or to report any technical problems with this website, please feel free to send us an e-mail at